v7v7app FAQ — All your questions answered, right here

KYC (Know Your Customer) is the identity verification process. Before your first withdrawal, you'll need to submit a photo of your NID or passport to confirm your identity. This is mandatory to prevent fraud and protect your account. Verification is typically completed within 24 hours.

No. v7v7app allows only one account per person. Opening multiple accounts from the same mobile number or device is a violation of our Terms & Conditions. If detected, all associated accounts will be suspended and balances may be forfeited.

You can update your email and password in Settings. To change your name or date of birth, you will need to contact the support team and may be required to submit supporting documents. Changing your mobile number also requires assistance from support.

After logging in, click the "Deposit" button. Select your preferred payment method — mobile banking, bank transfer, or e-wallet. Enter the amount and follow the on-screen instructions. The minimum deposit is generally BDT 500.

Once KYC verification is complete, mobile banking withdrawals are generally processed within 15–30 minutes. Bank transfers may take 1–3 business days. If KYC is not yet verified, your first withdrawal may take longer.

In most cases, deposits are reflected within 5–15 minutes. If your deposit hasn't appeared after 30 minutes, take a screenshot of the payment and contact our support team via live chat. Providing your transaction ID will help us resolve the issue faster.

Daily and monthly withdrawal limits vary based on your account tier and verification status. Standard accounts can withdraw up to BDT 50,000 per day. Verified premium accounts have higher limits. Contact support for more details.

After opening a new account, the welcome bonus is credited automatically on your first deposit — no code needed. However, a specific wagering requirement must be met before the bonus can be withdrawn. Full terms and conditions On the Promotions page available.

Bonuses cannot be withdrawn directly. You must first meet the wagering requirement (typically 5x–10x). Once completed, any winnings from the bonus become withdrawable. You can track your progress in the Bonus section of your account.

Share your referral code with a friend. When they register and make their first deposit, both of you will receive a bonus. You can find your referral code under the "Referral" section in your account settings. A bonus will be credited for every successful referral.

v7v7app offers betting on 30+ sports including cricket, football, tennis, badminton, basketball, volleyball, and hockey. E-sports (PUBG, CS:GO, Dota 2) and virtual sports are also available. Learn more On the Sports page See details.

Live betting lets you place bets in real time while a match is in progress, with odds that update as the game unfolds. Quick decisions are essential, as some odds are only available for a few seconds. A stable internet connection is strongly recommended for live betting.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, your stake will be refunded. Some betting markets also offer a Cash Out feature, which lets you secure a partial win before the match ends.

The minimum bet generally starts from BDT 50. Maximum limits vary by market and event, with higher limits typically available for popular cricket and football matches. Your betting limits may also increase as your account loyalty level grows.

Android APK file for v7v7app Download Page iOS users can also find the installation guide on the same page. Do not download the app from any third-party source — only use the official link.

To install the APK on Android, go to your phone's Settings and enable "Unknown Sources" or "Install Unknown Apps". Make sure you have enough storage space. If the issue persists, clear your browser cache and try downloading again.

Start by checking your internet connection. Clear your browser cache and cookies, then try a different browser. Sometimes your ISP may block the site — if that's the case, use a VPN. If the issue persists, contact our support team.

v7v7app uses 256-bit SSL encryption, keeping all data transmissions fully encrypted. Enabling two-factor authentication (2FA) adds an extra layer of security to your account. For your safety, change your password regularly and never share your login credentials with anyone.

No. v7v7app never sells or shares your personal information with third parties. Your data is used solely for identity verification and payment processing. For more details, Privacy Policy read more.

If you suspect unauthorized access to your account, change your password immediately and enable 2FA. Log out of all active sessions, then contact our support team with full details. You can also request a temporary account freeze.

After logging in, go to the "Responsible Betting" section under Account Settings to access deposit limits, session limits, cooling-off periods, and self-exclusion tools. All tools are free to use. For more details, Responsible Gaming Page See details.